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Medical Assistant - Bilingual (must be certified as a Medical Assistant)

Location: Miami Gardens, FL
Date Posted: 10-18-2016
Contract to Hire position for Bilingual Medical Assistant with Customer Service experience in Miami Gardens, FL.
Our client is seeking candidates for an immediate contract to hire position for bilingual candidates with Creole or Spanish language skills. Candidates must be a certified Medical Assistant with customer service experience as well as bilingual.
 
This position will answer incoming patient calls and triage. We are looking for strong customer service skills, the ability to work well under pressure, and a true desire to help our patients.
 
For immediate consideration please forward your resume today!
EOE

Responsibilities:
  • Provide extraordinary customer service to all internal and external customers (including patients and other team members) at all times.
  • Address / resolve any customer-service issues.
  • Ensure proper flow of patients/doctors from check-in area to patient exam rooms (“directing traffic”).
  • Assist in screening of walk-ins and patient phone calls.
  • Ensure accuracy of medications provided to patients.
  • Ensure accurate indexing of all paperwork.
  • Monitor / handle deliveries and invoices for medical products.
  • Monitor team member work schedules.
  • Monitor waiting time report.
  • Prepare rooms for patients with all medical tools.
  • Check over patient schedules for transportation pickup.
  • Inspect pharmacy log and inventory.
  • Monitor physicians’ activities and assist with their needs.
  • Discharge patients in accordance with physicians’ orders.
Certification:  Medical Assistance Certified
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