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Patient Representative

Location: Louisville, KY
Date Posted: 06-21-2016
Job Location:  New Orleans

Job Description:

This is a healthcare-focused position working directly with patients and their families, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients.
  • Provide extraordinary customer service to all internal and external customers (including patients and other medical team members) at all times.
  • Record patients' medical history, vital statistics and information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
  • Show patients to examination rooms and prepare patients for the physician.
  • Explain treatment procedures, medications, diets and physicians' instructions to patients.
  • Help physicians examine and treat patients, handing the physician instruments and materials or performing such tasks as giving injections or removing sutures.
  • Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
  • Authorized individuals will use the ChenMed Rx system to dispense patient medication(s).
  • Ensure accuracy of medications provided to patients.
  • Other duties as assigned by Management.
  • Desired Skills and Experience Certification through a nationally recognized Medical Assistant program such as AAMA, AMT (RMA), or NCQT is a plus
  • Completion of a medical assisting program.  
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